IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

"Better Business" is an SNP magazine for customers. Read hundreds of articles, useful in preparation and realization of IT projects.

Our experts present the most interesting solutions of IT world.

See the webinar archive, register for upcoming webinars.

See upcoming webinars:

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

Prizes and awards

SAP Partner Center of Expertise

The BCC service organisation is the first organisation in Poland to obtain the "SAP Partner Center of Expertise" certificate. The certificate, which was awarded following a detailed audit carried out by SAP SE, confirms the highest quality of BCC support services for SAP systems.

BCC in the Business Gazelles 2013 competition – the most dynamic companies

Based on the results from the years 2010-2012, BCC were among companies that had been awarded with the title Business Gazelle in the 14th edition of the Puls Biznesu competition.

Best IT Provider for Industry

MSI Poland prizes are awarded to providers of the highest quality IT services and products for the industry sector, based on customer feedback. BCC has received "The Best IT Provider for Industry" title twice in the outsourcing category.

ISO 27018

ISO 27018 Certificate contain proprietary solutions of BCC, offered in the cloud as a SaaS (Software as a Service). BeeOffice, BCC ECM and Edistrada are developed in the BCC Software Factory and offered based on the secure infrastructure of BCC Data Centers.

ISO 20000

As the first provider of IT services in Poland, the BCC Outsourcing Centre has been awarded the ISO/IEC 20000 certificate, which confirms the compliance of IT service management with the code of good practices described in ITIL.

ISO 27001

BCC is one of the first companies in Poland to have implemented the Information Security Management System attested by the international certificate ISO 27001. ISO 27001 - the latest and the most restrictive standard - indicates a set of requirements for confidentiality, integrity and availability o

SAP Poland Prize for the first sale of SAP Business Suite powered by SAP HANA

BCC was awarded by SAP Poland for the first sale of SAP Business Suite powered by SAP HANA in Poland in 2013 year.

Prize for the largest SAP license sales in Poland

As an SAP Partner, BCC also provides customers with SAP software licenses. BCC was awarded by SAP Poland the prize for the largest SAP license sales in 2010.

Investor in Human Capital

BCC is a four-time winner of the "Investor in Human Capital" programme organised by the Management Institute and TNS OBOP. The aim of the programme is to identify companies that implement outstanding action programmes focused on the development of human capital.

HDI Support Leader

The Support Leader contest is organised by HDI-Poland, which is owned by Help Desk Institute (HDI) - the world's largest organisation that unites IT support and services specialists.

Computerworld Quality Leader

The participants of the Quality Leader contest, which is held by the Computerworld magazine, are companies that use best practices for quality assurance and quality management. The BCC Outsourcing Centre has been selected one of the few finalists.

Better Business – Agape-Preis

The aim of the contest organised by Agape was to show using an example of the best company magazines how they can achieve goals of a company, support its information policy, and what journalistic, graphic and editorial tools should be used to publish a professional company magazine.

Contact form

Please write an email or call

Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

Contact us