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BCC supports SAP for the manufacturer of Ibuprom and Gripex

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Since January 2014, USP Zdrowie, a number one company in the OTC segment of the Polish pharmaceutical sector, has been using the SAP application management and SAP administration support at BCC.

The Polish pharmaceutical company, a manufacturer of such drugs as Apap, Ibuprom, Gripex or Vigor, has been using the services of the BCC Outsourcing Center since January 2014 inthe field of support for SAP users and administrators.

As part of thecontract for the SAP application management, BCC support consultants provide the employees of USP Zdrowie with remote assistance in solving the problems that occur during the ongoing operation of the system. The service covers all the areas managed by the SAP system at USP Zdrowie: finance and controlling, sales and distribution, materials management, production planning and quality management, inventory management, as well as the area of ​​HR and SAP BW data warehouse.

Additionally, the companyuses remote SAP administration support provided by BCC experts (including assistance and substitutions during administrator’s illness or holidays) and support of the IT administrator for a technical infrastructure (servers, arrays, etc.).

The BCC Outsourcing Center provides a comprehensive service of the IT environment maintenance: starting with hosting and collocation, through system administration to the application management service – support of SAP users. The Center handles over 100 Service Level Agreements (SLA) for various IT systems, including SAP. In addition to the team experience and technical infrastructure, the quality of the BCC Outsourcing Centre services is based on the labor standards resulting from the IT Service Management System, compliant with ISO 20000 and ITIL, and from the Information Security Management System, compliant with ISO 27001, among other things.

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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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