Since 1st December 2010, the specialists from the BCC Outsourcing Center started to provide the service of the SAP application management that is a remote support of SAP systems for the users from Grupa Żywiec.
SAP functionality scope, which is used by Grupa Żywiec, belongs to the broadest scopes in Poland. Contract with BCC refers to SAP ERP solutions in the area of finance, controlling, purchase, production and sales, as well as SAP Business Intelligence (SAP Business Information Warehouse) and SAP CRM system (SAP Customer Relationship Management). About 1200 users take advantage of the mentioned solutions in Grupa Żywiec.
Outsourcing contract for SAP application management is the next phase of a long-term cooperation of one of the biggest companies in the Polish beer industry with BCC. BCC was the partner of Grupa Żywiec among others in SAP ERP implementation project in subsequent companies and branches, as well as during SAP CRM implementation.
Over 50 companies uses SAP application managemetn in BCC, including among others ABB, ING Bank Śląski, Kopernik SA, Real chain, companies from Volkswagen group. The foundations for the quality of BCC Outsourcing Center services – apart from the team experience and technical infrastructure – are work standards, resulting among others from IT Service Management System, which is consistent with ISO 20000 and ITIL and from Information Security Management System, which is consistent with ISO 27001. BCC Outsourcing Center provides the complex SAP environment maintenance, starting with the application management through system administration ending with hosting in own data center. The center handles over 100 SLA contracts.
Grupa Żywiec S.A. is one of the biggest beer producers in Poland and is part of Heineken Group. Annually, it sells over 12 million hectoliters of beer brewed in five breweries in Żywiec, Warka, Leżajsk, Elbląg and Cieszyn. The most important brands of the Company are: Heineken, Żywiec, Warka, Tatra, Specjal, Strong and Leżajsk. The most important brand is Żywiec – one of the biggest export beers in Poland, sold abroad for more than hundred years, now in over 20 countries in the world. The important part of the portfolio of Grupa Żywiec are the regional beers: Królewskie (the central part of Poland), Leżajsk (the southern and eastern part of Poland) and Specjal (the northern part of Poland). The company distributes also the special foreign beers (Desperados, Paulaner, Murphy’s) and Polish special beers (Kaper, Żywiec Porter). Grupa Żywiec S.A. is the biggest employer in the industry and employs over 5500 persons. More information: www.grupazywiec.pl