At the beginning of April 2010, the biggest manufacturer of buses in Poland and a leading supplier of heavy goods vehicles started using the SAP application management in BCC. The contract covers an SAP HR system, which serves over 4,000 MAN Nutzfahrzeuge employees in 5 locations in Poland.
Pursuant to the contract, BCC experts support specialists from MAN Accounting Center, who are responsible for HR and payroll services of MAN Group sites in Poland. The BCC Outsourcing Center consultants help MAN employees in solving problems related with working with the system and adapting to changing regulations, carry out development works and conduct trainings on SAP functionalities, among other activities.
“Due to a large scale of the undertaking and the importance of the SAP HR system in our organization, we require a continuous availability of the team of experienced consultants who are dedicated to support services. Moreover, we expect that it will be possible to render on-site services, and, if necessary, to ensure SAP HR development works. While selecting the partner, we also evaluated standards of work, including procedures related with information security, which are especially important for us. In all these categories, the offer of BCC received the highest marks”, said Wojciech Skrudlik, Management Board Member of MAN Accounting Center.
BCC, SAP HR Expert Partner, employs over 30 qualified consultants specializing in SAP HR implementation and support. BCC has completed several HR and payroll projects, including projects in the biggest Polish commercial company (Metro Group – Real and Makro chains) and the biggest manufacturer. The application management in the BCC Outsourcing Center is used by nearly 30 companies, including ABB, ING Bank Śląski, Kompania Piwowarska, Makro and Real chains, Tchibo.
The BCC Outsourcing Center provides comprehensive maintenance services for the SAP environment, from hosting and collocation in its own data center, through systems administration, to the application management service – user support. Apart from the team’s experience and technical infrastructure, the foundations of the quality of services rendered by the BCC Outsourcing Center are work standards resulting, among others, from IT Services Management System compliant with ISO 20000 and ITIL as well as the Information Security Management System, compliant with ISO 27001. The Center handles over 100 Service Level Agreements (SLA).
About MAN Group
MAN Nutzfahrzeuge Group, with its seat in Munich, is one of the leading international manufacturers of commercial vehicles and transport solutions. In Poland, MAN Group owns the following companies: MAN Truck & Bus Polska, trading in heavy goods trucks and buses, as well as rendering after-sales services; MAN Bus – two modern factories manufacturing city buses: in Sady near Poznań and in Starachowice; MAN Trucks – an assembly plant for heavy goods vehicles in Niepołomice near Kraków; and MAN Accounting Center – a finance and accounting center in Poznań. The Company is the biggest manufacturer of buses in Poland (under MAN and Neoplan brands). More information at www.man.com.pl