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Polkomtel SA has switched into the new version of the SAP systems

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The companies BCC, IMG and SAP have informed about a successful migration of an ERP solution to SAP R/3 Enterprise system in the company Polkomtel S.A, an operator of Plus GSM mobile. The new version of the system allows to widen the functionality and flexibility of ERP solutions used by Polkomtel S.A. In terms of the project scale, the scope of work and the number of people involved, it was the biggest project of its type in Poland.

Apart from the employees of the SAP system department in Polkomtel, the project involved consultants from three companies: SAP Polska, BCC and IMG Polska. The scope of works covered all SAP functionalities used by Polkomtel (among them finance, logistics, HR, business trip management, treasury), and other SAP systems integrated with SAP R/3 (data warehouse, corporate portal, customer relations management, e-supply, strategic enterprise management) and technical functionalities like data archiving systems and interfaces that unite SAP with external applications.

Marek Tokarski, SAP system department director in Polkomtel, said: ‘The upgrade of the SAP system has been our most important IT project this year. We had been preparing it very carefully, as it concerned the system critical for company’s operations. The changes, executed simultaneously in many functionalities, had to be closely coordinated. The conversion covered one of the biggest data bases used by ERP systems in Poland and the timetable was very tight. The project was planned on a huge scale; it covered 1,600 SAP users, some hundreds business processes and dozens of locations in Poland. We could not afford the slightest delay or even momentary lack of access to the system for the users. A particular challenge was appropriate communication about such a big-scale change. The project success is the success of our employess involved in it as well as the cooperating consultants from BCC, IMG and SAP, whose competences and help were an invaluable support for us’.

During the upgrade Polkomtel S.A. provided the users with e-training in some hundreds of processes covered by SAP systems. It was the first in Poland use of SAP Tutor solution on such a big scale. The solution is part of e-learning SAP solution. This helped to shorten training processes dramatically and create for all the system users a library of the updated training materials in an electronic form.

During the upgrade Polkomtel S.A. provided the users with e-training in some hundreds of processes covered by SAP systems. It was the first in Poland use of SAP Tutor solution on such a big scale. The solution is part of e-learning SAP solution. This helped to shorten training processes dramatically and create for all the system users a library of the updated training materials in an electronic form.

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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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