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Randstad optimizes customer service through the BeeOffice-based portal

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Since October this year, the first customer of Randstad has been using electronic leave requests in the RPS Portal. The Portal allows for leave requests to be entered and accepted, and enables full employee self-service regarding the checking of leave statuses and quotas.

The RPS Portal has been prepared by BCC based on the BeeOffice solution. The data on leave requests is exported to Randstad HR systems that support the delivery of HR BPO services for customers.

"The RPS Portal based on BeeOffice means for us two benefits in a single product. We increase the satisfaction of our customers and at the same time, we optimize the organization of our work", says Katarzyna Plucińska, Managing Director of Randstad Payroll Solutions. "In the coming months, the RPS Portal will be used by other companies serviced by Randstad Payroll Solutions. We also plan to provide more functionalities, including handling of personnel requests".

BeeOffice is an innovative employee self-service portal for companies of all sizes. Available anytime and anywhere through Internet, it organizes and optimizes the work of employees, improves the communication between them and helps save time and costs. BeeOffice supports, for example, the reservation of shared resources, a time schedule of employees, expense accounting for business trips and company cars, a register of office equipment, IT license management. BeeOffice is an in-house developed solution prepared at BCC Software Factory. BeeOffice is provided in the private cloud environment based on the organization and infrastructure of BCC Data Centers.
 

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  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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