Since November 2011, the SAP system belonging to a known canned seafood producer has been maintained and administrated in the BCC Outsourcing Center. Moreover, BCC supports remotely the Polish and Norwegian SAP users under a SAP application management agreement.
King Oscar AS decided to enter into a comprehensive outsourcing contract for SAP hosting, SAP administration and SAP application management with BCC. Following a migration carried out by BCC – a transfer of the SAP system to the BCC data center – BCC’s experts are responsible for system administration. BCC also provides hosting and administration of the IT system that supports the flow of orders.
Users at King Oscar’s headquarters in Bergen, Norway, and at the production facility in Gniewino, Poland, work on the SAP system that is maintained in the data center in Złotniki near Poznań. The BCC Outsourcing Center supports them remotely in a wide range of SAP functionalities. The contract for SAP application management includes financial accounting and controlling, materials and warehouse management, production planning and quality management, sales and distribution as well as HR and payroll.
Dozens of companies already use SAP hosting, administration and application management at the BCC Outsourcing Center. ”King Oscar AS’ decision confirms that our expertise and competence within system maintenance, ensuring high-availability of services, security and information confidentiality as well as user support are valued also among big multinationals”, says Waldemar Sokołowski, BCC’s Director of IT Services.
The BCC Outsourcing Center provides comprehensive IT environment maintenance, from hosting and collocations, to system administration, to application management – SAP users support. The Center handles over 100 SLA agreements in relation to different IT systems, including SAP. BCC’s standards of work that come from, among others, the IT Service Management System conforming to the ISO 20000 and ITIL standard and the Information Security Management System conforming to the ISO 27001 standard, constitute the backbone of the Outsourcing Center’s quality of services, on top of the team’s experience and technical infrastructure.
About King Oscar
King Oscar AS is a leading producer of canned seafood with over 100 years of history. The company is headquartered in Bergen, Norway, while the main production facility is situated in Gniewino, Poland. More information: www.kingoscar.com