IT service management best practices

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Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

Implementation and development of IT monitoring systems

IT infrastructure monitoring
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SNP Poland implements projects for the construction and development of IT infrastructure monitoring systems, helping IT departments ensure continuity of operation, availability and performance of company IT services.

Business efficiency often depends directly on the tools and IT infrastructure, both in the context of the services offered to customers and the solutions that are used by the employees of the company. Even in the case of huge IT solutions, an effort is required to ensure the availability of systems and services. Therefore, SNP offers its customers proven solutions to effectively monitor the IT infrastructure in the company.

One of the tools offered by SNP is Nagios, a solution based on the GPL license. Nagios enables the monitoring of a number of parameters, i.e.:

  • host accessibility
  • network services on remote systems through the verification of TCP port accessibility
  • printer status (depending on the information provided by a printer, for example: toner, paper, status, etc.)
  • IPsec VPN site-site connections on the Juniper Networks appliances
  • status of the following network appliances: Cisco, Juniper, 3com, HP and others (RAM, CPU, interface status, environment conditions)
  • status of a chosen parameter of an indicated operating system
  • the level of internet connection utilization
    monitoring of the basic SAP system, other systems and clients’ services (entirely in-house solutions – depending on the needs)
  • the presence of an e-mail domain on a blacklist
    SSL certificate validity
  • other parameters not mentioned here (it is possible to freely extend the list of monitored parameters)

We also offer the system and network monitoring service provided by SNP Data Centers.

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  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
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  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, i.e. the Inspector General for the Protection of Personal Data (ul. Stawki 2, 00-193 Warsaw) until May 24, 2018, and as of May 25, 2018 – the President of the Office for Personal Data Protection.
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the Employee has the right to obtain a copy of the data provided and information on the location of the data provision.

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E-mail office.pl@snpgroup.com
Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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