IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

"Better Business" is an SNP magazine for customers. Read hundreds of articles, useful in preparation and realization of IT projects.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

Implementation and development of IT monitoring systems

IT infrastructure monitoring

SNP Poland implements projects for the construction and development of IT infrastructure monitoring systems, helping IT departments ensure continuity of operation, availability and performance of company IT services.

Business efficiency often depends directly on the tools and IT infrastructure, both in the context of the services offered to customers and the solutions that are used by the employees of the company. Even in the case of huge IT solutions, an effort is required to ensure the availability of systems and services. Therefore, SNP offers its customers proven solutions to effectively monitor the IT infrastructure in the company.

One of the tools offered by SNP is Nagios, a solution based on the GPL license. Nagios enables the monitoring of a number of parameters, i.e.:

  • host accessibility
  • network services on remote systems through the verification of TCP port accessibility
  • printer status (depending on the information provided by a printer, for example: toner, paper, status, etc.)
  • IPsec VPN site-site connections on the Juniper Networks appliances
  • status of the following network appliances: Cisco, Juniper, 3com, HP and others (RAM, CPU, interface status, environment conditions)
  • status of a chosen parameter of an indicated operating system
  • the level of internet connection utilization
    monitoring of the basic SAP system, other systems and clients’ services (entirely in-house solutions – depending on the needs)
  • the presence of an e-mail domain on a blacklist
    SSL certificate validity
  • other parameters not mentioned here (it is possible to freely extend the list of monitored parameters)

We also offer the system and network monitoring service provided by SNP Data Centers.


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  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor:
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  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

Please write an email or call

Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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