IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

"Better Business" is an SNP magazine for customers. Read hundreds of articles, useful in preparation and realization of IT projects.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

SAP Basis

SAP technology support

In the SAP Basis area, we offer, among others, the following services:
  • SAP environment infrastructure projects, advanced SAP landscapes
  • installations of SAP environments
  • migrations of SAP systems (between different hardware and software environments; separations and centralisations of SAP platforms)
  • conversions of SAP systems into UNICODE
  • Basis-related support of SAP upgrades
  • SAP virtualisation
  • backup and recovery procedures for SAP
  • creation and testing of Business Continuity Plans (BCP) for SAP
  • reviews and audits of the SAP architecture
  • building of High Availability (HA) scenarios for SAP
  • archiving of SAP historical data

As part of the Outsourcing Center offer, we provide the following services:

  • SAP administration (outsourcing of SAP administration or remote support of SAP administrators)
  • SAP maintenance (SAP Standard Support, SAP Enterprise Support)

Furthermore, SNP provides hardware and software platforms for SAP systems. We deliver server platforms for SAP systems – we are an authorised partner of leading computer hardware manufacturers.

SNP Poland consultants have a wealth of experience to offer in services relating to: IT infrastructure design, sales and delivery of hardware and software, its installation and operation of platforms of midrange systems (IBM AS400), UNIX and LINUX systems as well as Intel technology-based systems.


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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor:
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

Please write an email or call

Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

Contact us