SAP C4C
The latest CRM system available in the cloud
SAP Cloud for Customer:
- enables you to engage customers through various channels of contact (telephone, e-mail, point of sale, social media)
- provides a variety of features (sales and customer service; marketing; analytical functions)
- is characterized by simplicity of use
- allows for data processing based on the SAP HANA platform
- provides the possibility of integration with other SAP solutions in the on premise model and in the cloud (including S/4HANA or SAP ERP)
The basic function groups are as follows:
- SAP Cloud for Sales
- SAP Cloud for Service
- SAP Social Media Analytics
- SAP Cloud for Social Engagement