SAP C4C

SAP Cloud for Customer

The latest CRM system available in the cloud

SAP Cloud for Customer (C4C) is the latest generation of the SAP CRM system, available in the cloud. The solution comprehensively supports the area of customer relationship management. With C4C, you can, for example, streamline sales and service processes and build a competitive advantage and long-term customer relationship.

SAP Cloud for Customer:

enables you to engage customers through various channels of contact (telephone, e-mail, point of sale, social media)
provides a variety of features (sales and customer service; marketing; analytical functions)
is characterized by simplicity of use
allows for data processing based on the SAP HANA platform
provides the possibility of integration with other SAP solutions in the on premise model and in the cloud (including S/4HANA or SAP ERP)

The basic function groups are as follows:

SAP Cloud for Sales
SAP Cloud for Service
SAP Social Media Analytics
SAP Cloud for Social Engagement

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Consent to the processing of personal data

Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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Please write an email or call

E-mail office.pl@snpgroup.com
Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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