SAP CRM

SAP Customer Relationship Management

SNP Poland offers a full range of services needed for SAP CRM implementation, development and maintenance – from pre-implementation analysis, through implementation, hosting and administration, up to application management (remote user support).

Designed for large and complex organizations, SAP CRM (SAP Customer Relationship Management) solutions fully support the whole process of customer service, from the registration of trade relationships up to marketing activity planning. The use of these solutions results in increased sales, thanks to higher customer satisfaction with the service, and through better organisation of sales activities.

The most important groups of the SAP CRM system functionalities are as follows:

SAP CRM Sales
SAP E-Commerce (an Internet store)
SAP CRM Marketing
SAP CRM Service
SAP CRM Mobile Sales
SAP CRM CIC (Customer Interaction Center)
SAP CRM EIC (Employee Interaction Center)

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Consent to the processing of personal data

Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

Please write an email or call

E-mail office.pl@snpgroup.com
Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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SAP CRM

SAP Customer Relationship Management

Contact form

Please write an email or call

+48 61 827 70 00