IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

"Better Business" is an SNP magazine for customers. Read hundreds of articles, useful in preparation and realization of IT projects.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!



SNP Poland offers a full range of services needed for SAP HR implementation, development and maintenance – from pre-implementation analysis, through implementation, integration with other SAP and non-SAP systems, hosting and administration, up to application management (remote user support) and HR outsourcing (e.g. payroll calculation on SAP).

Key SAP HR functionalities:

  • personnel administration (SAP HR-PA) – ongoing services for employees and associate employees: personnel data registration, printing of certificates, reporting, applications to ZUS (Social Insurance Institution)
  • time management (SAP HR-TM) – support of both positive and negative time recording, defining and assigning of work time schedules, printing of job tickets, recording of time events (absences, attendances, substitutions, overtime, etc.), working time reporting
  • payroll accounting (SAP HR-PY) – payroll services for employees and associate employees, regular and special payroll accounting, printing of certificates and pay slips, reporting, generating of accounting documents for the Social Security Institution and tax authorities, generating of electronic transfers, automated posting of accounting results
  • organizational management (SAP HR-OM) – defining of an organizational structure including relationships between positions and a reporting structure, simulation of organizational changes, reporting
  • business travel accounting (SAP HR / FI-TV, business trip management) – (central or distributed) recording of information on business trips, automatic settlement of travel expenses in the payroll, printing of reports, automated postings
  • recruitment – recording of information about applicants, statistics, generation of applicant rankings, management of vacancies, automatic correspondence with applicants, applicant data transfer to an employee base, reporting
  • training management – defining of training catalogs, participation booking, cost accounting, training appraisals, reporting, qualification management
  • personnel cost planning – simulations of personnel costs based on hypothetical or actual data, simulations of remuneration changes, comparative reports
  • compensation management – job valuation according to market data and internal analyses, budgeting, compensation adjustment according to set algorithms, reporting
  • personnel development – qualification management, career path management, reporting
  • employee appraisals – defining of appraisal systems, recording of appraisals and linking them with bonus systems, reporting
  • manager’s desktop – providing managers with access to personnel and payroll functions, reporting of information about subordinates, cost planning and compensation management, working time analysis, etc.
  • Employee Self Service (SAP ESS) , Manager Self Service (SAP MSS) – providing employees with access to HR information and functions (e.g. a review of selected files, a possibility of data editing)
  • SAP Workflow for HR – automation of the personnel and payroll document flow process (e.g. approval of leave requests, approval of business trips, etc.)

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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor:
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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