IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

Our experts present the most interesting solutions of IT world.

See the webinar archive, register for upcoming webinars.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

SAP Hybris

A modern platform dedicated to electronic commerce
Share
SAP Hybris e-Commerce is a multi-channel e-commerce platform that provides comprehensive customer reach and complementary service, including access to product directories and the ability to make purchases.

Only the omnichannel commerce equipped with the best tools is able to meet high client’s requirements. The Hybris Commerce Suite platform is a global market leader in eCommerce solutions.

The OmniChannel Order Management function in Hybris supports the sales through multiple channels, bringing the potential customer’s shopping process closer to his/her individual habits rather than to the processes rigidly defined by the system developers.

The challenge is the unification of the image of an offering in the customer’s eyes – making it coherent in various channels. Currently, it is unacceptable to make the customer who came to POS to buy the selected product order it through an online store since a shop assistant cannot sell the goods due to the limitations of their sales process.

The Hybris solution enables the customer to make the purchase in as many ways as he/she comes up with:

  • online ordering and shipment,
  • online ordering and pickup at POS
  • ordering and pickup at POS
  • ordering at POS and later shipment (e.g. if the product is not currently available in the store).

In addition, it is possible to easily manage multiple product catalogs in such a way that the customer does not have to wonder whether the product which he saw in the newspaper advertisement is the same one that is viewed by him in the online store or POS.

Hybris stores information about each product at a single place (the PCM module), and a store administrator decides which information is to be visible, e.g. in a product catalog printed for a trade fair, and which one in the B2B Web store. It saves the time spent on preparing an offering and at the same time ensures that the desired characteristics of the product will be highlighted in the selected catalogs.

m-Commerce

The Hybris platform enables the individual adjustment of each web page to a mobile store (e.g. a product data sheet, search results, a home page). What’s more, developers are provided with programming environments (Hybris Mobile APP SDK) for iOS and Android. A potential customer can install himself a mobile application on his phone and in this way make the ordering process in the store run easier and faster.

Share

Contact form





  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation.
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without affecting the lawfulness of the processing.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data will have the right to access, rectify and erase it, restrict and object to its processing, and the right to data portability.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, i.e. the Inspector General for the Protection of Personal Data (ul. Stawki 2, 00-193 Warsaw) until May 24, 2018, and as of May 25, 2018 – the President of the Office for Personal Data Protection.
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the Employee has the right to obtain a copy of the data provided and information on the location of the data provision.

Please write an email or call

E-mail office.pl@snpgroup.com
Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

Contact us