IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

"Better Business" is an SNP magazine for customers. Read hundreds of articles, useful in preparation and realization of IT projects.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

SAP pre-implementation analysis

Pre-implementation analysis service

As part of preparation of the Customer for an implementation project, SNP Poland offers a pre-implementation analysis service. The aim of the analysis project is to better prepare the company for the system implementation, to properly plan the whole undertaking – and consequently – to increase the probability of the implementation’s success. The pre-implementation analysis may apply to a comprehensive ERP system implementation as well as to a selected area (e.g. implementation of HR, CRM systems, an SAP rollout in other countries, etc.).

During the analysis, SNP consultants hold a number of meetings with the Customer’s employees. They become familiar with the company’s strategy, its needs in particular areas, its organisational structure, the flow of business processes in the company, the flow of information and document exchange and work organisation at various positions.

The product of this service is a pre-implementation analysis report that contains the following elements (the detail of scope is determined by the Customer’s expectations):

  • Identification and description of business processes. The level of detail and the method of description (text or graphic) is determined individually for each Customer when specifying details of the pre-implementation analysis scope.
  • A detailed description of business processes may be the subject of a separate project – the mapping of business processes.
  • A recommended functional scope of the implementation. A tabular list of all business processes, functions and data types that are recommended for inclusion in the functional scope of the implemented system
  • A recommended organisational scope of the implementation. A list of business entities, that are a part of the Customer’s organization, to be covered by the implementation of the system
  • The proposed goals of the implementation. Measurable business goals developed jointly with the Customer to be achieved by the company through the implementation of the ERP system (depending on the scope of the analysis – general goals of the whole company as well as specific goals of individual departments/functional units).
  • Expected business benefits. Potential benefits that will be achieved by the Customer after ERP system implementation through the optimisation of: an organisational structure, business process flows and the way in which individual functions are performed in workplaces
  • A safe work schedule. A schedule that enables effective deployment of the recommended functional scope of the implementation while taking into account the actual availability of the Customer’s resources (organisational, personnel, financial resources)
  • The estimated cost of the project. Implementation costs (based on the estimated budget of working days of the implementation company’s consultants), costs of the system licence (including the forecast number of users) as well as IT hardware and technical infrastructure.
  • Technical infrastructure evaluation. A review of the Customer’s technical infrastructure in terms of necessary investments related to ERP system implementation (servers, backup systems, users’ workstations, LAN, WAN networks, etc.). The technical infrastructure may be the subject of a separate service – preparation of an IT infrastructure project.

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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor:
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

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