IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

Our experts present the most interesting solutions of IT world.

See the webinar archive, register for upcoming webinars.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

SAP upgrades

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We have experience from several dozen SAP upgrade projects. We carry out technical and functional upgrades of all components of SAP solutions:
  • hardware platforms
  • operating systems
  • databases
  • releases of SAP applications

We provide the following services:

  • a pre-upgrade analysis and preparation of an SAP upgrade
  • training on the differences between SAP releases (the so-called SAP delta training)
  • execution / support of upgrade work in the Basis area
  • execution / support of upgrade work in functional modules and ABAP
  • execution / support in the SAP EHP area (SAP Enhancement Packages)
  • audits of SAP upgrade projects
  • hosting of additional test environments in the SNP Data Center
  • upgrade project management

Our experience includes:

  • upgrades of SAP ERP,  including upgrades to SAP ECC 6.0 release (SAP Enterprise Central Component 6.0)
    SAP HR, SAP CRM, SAP BI (SAP BW) upgrades and also SAP integration environments
  • upgrades of systems operating on various operating system platforms: Microsoft Windows, Linux, AIX, HP-UX, OS/400, Solaris
  • upgrades relating to various databases, including Microsoft SQL Server, Oracle, IBM DB2 UDB, DB2/400, SAP MAXDB
  • migration projects combined with conversion to UNICODE
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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation.
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without affecting the lawfulness of the processing.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data will have the right to access, rectify and erase it, restrict and object to its processing, and the right to data portability.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, i.e. the Inspector General for the Protection of Personal Data (ul. Stawki 2, 00-193 Warsaw) until May 24, 2018, and as of May 25, 2018 – the President of the Office for Personal Data Protection.
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the Employee has the right to obtain a copy of the data provided and information on the location of the data provision.

Please write an email or call

E-mail office.pl@snpgroup.com
Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

Contact us