IT service management best practices

Dedicated SNP service organisation ensures the service quality and continuity for all outsourcing contracts.

We are a consulting company specialising in SAP services, IT outsourcing and software development. We support our clients' businesses. That is the reason for our motto to be: IT makes business better

We are part of SNP Group, world leader in transformation of SAP environments

Since 1995 we have successfully accomplished hundreds of IT project in many countries worldwide.

"Better Business" is an SNP magazine for customers. Read hundreds of articles, useful in preparation and realization of IT projects.

Our experts present the most interesting solutions of IT world.

See the webinar archive, register for upcoming webinars.

Dlaczego uważamy, że SNP jest dobrym pracodawcą? Bo łączymy cechy rzadko spotykane w jednej organizacji - duże możliwości rozwoju, a zarazem dobrą atmosferę i elastyczność środowiska pracy. Dowiedz się więcej, na czym to polega w praktyce!

SNP Data Centers

Cloud computing, hosting and maintenance of corporate
IT systems. A double secure infrastructure
of data centers, experts in the maintenance
and development of IT environments.

Secure and efficient corporate IT systems

SNP Data Centers provide IT outsourcing, secure data processing, cloud computing and IT consulting services. SNP Data Centers are not only data processing centers in various locations and high standards of work. They also mean an experienced team of IT experts comprehensively supporting customers in IT infrastructure development and IT security improvement projects.
DOUBLE SECURITY

Innovative and secure technical infrastructure (two twin data centers in two different locations)

WORK STANDARDS

Information Security Management System (ISO 27001) and IT Service Management System (ISO 20000 / ITIL), an isolated support organisation

SYSTEMS UNDER CONTROL

A monitoring center that controls systems and networks supervised by specialists 24/7

IT EXPERTS

Comprehensive team of IT expets (IT architects, project managers, application, network and hardware specialists, security managers)

IT IN A COMPLEX WAY

A complex offer for maintenance and optimisation of IT environment for business, including a comprehensive consulting

 

INDIVIDUAL APPROACH

Services customised to the individual needs of a given organisation

 

IT security experts

For our clients we carry out projects that increase the security level of IT environment. We offer:

  • penetration test (pentest)
  • IT security audit
  • personal data protection audit
  • implementation of the company’s Information Security Management System ISO 27001
  • information security administration

Case studies

BCC provides us with a full set of services related to the maintenance of SAP systems – hosting, administration and maintenance consisting in the remote support of SAP users. We get a comprehensive service with clearly defined SLA terms from a single provider. We direct all technical or application issues and problems associated with the use of SAP to the BCC Outsourcing Center, so we can focus on current operations and development of the company.

Piotr Drewicz

IT Manager

Hortex

We have a guarantee of operation continuity and of a high availability, which are the results of BCC work standards. The SLA contract also guarantees flexibility and scalability of the hardware infrastructure, which is important in a company that is planning growth in the coming years.

Agnieszka Zalewska

SAP Project Manager

Bakalland

The comprehensive SAP outsourcing is the best solution for us from an economic point of view. We use an efficient hardware platform and the knowledge of technical and application BCC specialists for a fixed fee. In the area of SAP we do not need to invest in our own IT infrastructure and bear the costs of maintaining and developing competences. It is much easier to plan IT costs rationally with a fixed monthly fee for a strictly defined scope of services. We do not bear the risk of overinvestment or underinvestment.

Jarosław Skąpski

CFO

Strauss Cafe

Selected customers

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  1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation.
  2. The data controller is SNP Poland Sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: dpo.pl@snpgroup.com.
  3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without affecting the lawfulness of the processing.
  4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
  5. Any person providing personal data will have the right to access, rectify and erase it, restrict and object to its processing, and the right to data portability.
  6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, i.e. the Inspector General for the Protection of Personal Data (ul. Stawki 2, 00-193 Warsaw) until May 24, 2018, and as of May 25, 2018 – the President of the Office for Personal Data Protection.
  7. Personal data may be made available to other entities from the group that SNP Poland Sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. SNP Poland ensures that the data provided to these entities is properly secured, and the Employee has the right to obtain a copy of the data provided and information on the location of the data provision.

Please write an email or call

E-mail office.pl@snpgroup.com
Phone +48 61 827 7000

SNP Poland Sp. z o.o.

Headquarter:
Złotniki, ul. Krzemowa 1
62-002 Suchy Las near Poznań, Poland

Contact us