BeeOffice Organization | All for One Poland

BeeOffice

Accelerate the flow of information and getting things done

Bring order inside the organization. Provide employees with a tool for reporting personnel matters and requests. Assign matters to the appropriate specialists and control their handling. Accelerate information flow and decision making.

Employees and structure

Company who is who

Corporate who’s who: a list of employees, their photos, phone and room numbers. Your structure in the form of a clear tree. You know who is who and who reports to whom.

The Employees and Structure module has a dual role. On the one hand, it is a kernel of the application necessary to run the rest of the BeeOffice modules (since information about employees and relationships between them is stored there). On the other hand, it is a functionality that itself is very useful in an organization.

The module is a corporate who’s who: a reflection of your organizational structure and a set of information about the people who make it up. Each employee is assigned here a position, roles, and information such as phone or room numbers. Each position has an employee assigned to it. So that you always know who is who, who reports to whom and how to contact them.

Do you know… 2 hours/week: is the amount of time an employee of a large company spends identifying and reaching people relevant for their business in a company

  • Organization structure in the form of a tree diagram, editable and interactive
  • Options for searching assignment of employees to teams and positions in the structure
  • Alphabetic list with basic information on all employees shown in one, clear table
  • Option of sorting data displayed in the list of employees and search by name or job position, or their fragment as well as by defined tags
  • Option to display and edit detailed data of a selected employee directly from the table
  • Display of the location of a given employee in the company structure
  • Option to store in one place many important information on the individual employees, e.g. location, telephone number, equipment assigned, IT licenses used, HR data, attachments, etc.
  • Relevant data available for display or editing only for authorized persons
  • To better reflect the company structure, option of assigning customized names to positions, departments, etc.
  • Easy data export to Excel
  • Option to define any number of additional user features – shown as color labels with an option to filter and search employees by them
  • Ability to develop an interface to other systems (e.g. ERP, HR, FK) existing in the company
  • Saving time previously used to search for persons and their contact information
  • Improved convenience of work for managers and their employees thanks to the clarity of the structure and reporting lines
  • Reduced impression of anonymity in large companies – the employees can easily check “who is who” and what they look like
  • Increased motivation and involvement – thanks to a better understanding of one’s place and role in the organization
  • Improved rationality of HR decisions – thanks to easily available, precise and up-to-date information
  • Quick search of the list of employees using properties assigned independently (employee tags)

How does it work?

Service Desk

Ticketing system for IT, HR, etc.

Find out more

A service request, assignment of a responsible person, notifications of change in the request status. Order, simplicity and satisfaction of employees. BeeOffice Service Desk is a solution that organizes in a simple way the handling of internal service requests, regardless of their subject (IT, administrative, HR requests…).

In any organization employees report problems and requests to IT or administration teams. A printer is jammed, a phone is not working, a toilet faucet is broken. Issues are reported by various means – by phone, e-mail, orally …Often it is not known whether and who took care of the problem and what stage the issue is at.

BeeOffice Service Desk brings order to this process. Employees report the problem in the system. The operator assigns a responsible person to the problem reported. The information about the status change (questions, explanations, information about the solution) is entered into the system, interested parties receive notifications about the status change (like all notifications from BeeOffice – via Infobox and email).

Service Desk can also be used for the communication between the company and its customers, e.g. in BPO centers, or for the organization of warranty service or user support processes. Regardless of whether tens or thousands of users are supported in this way, the transparent and efficient service system will increase the effectiveness of the support team and customer satisfaction.

The Service Desk is one of BeeOffice modules, and therefore it benefits from the integration of various functions at a single place: it uses one list of employees, and the access to it is controlled with authorizations defined in the mechanism common to all functions of BeeOffice.

Do you know… 250: an average number of IT and administration requests and problems generated monthly by a team of 100 office employees

  • Reporting problems and submitting questions (including their description and attachments)
  • Assignment of responsible persons
  • Online preview of the issue status
  • Notifications about each status change
  • Assessment of satisfaction with the request handling
  • Reporting (reaction and request processing times, SLA fulfilment, a customer satisfaction level)
  • Increased quality of handling of internal service processes
  • Time savings (both for people sending and handling the requests)
  • Improved image of support teams in the organization
  • Increased employee and customer satisfaction

How does it work?

Forum

Virtual information exchange center

Accounting or HR announcements… or a private bulletin board. Access for all or selected users. The BeeOffice forum is a simple, universal mechanism for sharing information between employees.

Depending on the configuration, it can be used as a knowledge base, a discussion forum or a bulletin board. Individual thematic forums can be available for all BeeOffice users in the company or only for a defined group or team.

The BeeOffice forum is both a platform for communication and exchange of information within the company and a way to build informal ties within the organization.

  • Creation of forums dedicated for a specific theme (e.g. information from Accounting department, HR announcements, sell-buy private message board)
  • Placement of posts and attachments in themes
  • User authorisation distinction within individual forums (as to the access to and addition of content)
  • E-mail notifications on new posts (an option of activating or deactivating the notifications and specifying the frequency of their transmission)
  • Quick access to favourite forums (favourite forums list)
  • Improved internal communication
  • Development of an organizational culture
  • Increased employee satisfaction
  • Strengthening informal relationships

How does it work?

Infobox

A personal to do list

Requests waiting for approval, information about changes in the status of issues. Everything in the form of a clear and clickable list. A click, approval and the matter is settled. Infobox is a type of inbox that collects new information relevant to a given user in one place.

The list in Infobox presents two types of items:

  • issues that require a user response (e.g., your subordinate’s leave request is pending approval)
  • information about a change in the issue status (e.g. your  purchase request  has been approved)

By clicking on an item, you can go to the details of the issue and perform the expected action (e.g., approve a leave request).

  • All relevant events and information in one place
  • Support of individual steps in the processing of any types of issues (leave requests, purchase requests, business trip statements, registration of a new company equipment)
  • Mapping of an authorization structure for making individual decisions according to the model applied in a given organization
  • Circulation of information transmission and work
  • More comportable work with BeeOffice
  • Reduction of risk that the issue will remain stuck due to a human mistake
  • Addressing the issues concerning responsibilities for the decision making in an organization
  • Increased employee satisfaction

Task sheets

Organize routine repetitive activities

Recordings, case studies & whitepapers

Learn more about organization management in your business from our recordings, whitepapers and case studies.

Case studies

Write us Call us Send email






    1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
    2. The data controller is All for One Poland sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor: iod@all-for-one.com.
    3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
    4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
    5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
    6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
    7. Personal data may be made available to other entities from the group that All for One Poland sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. All for One Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

    +48 61 827 70 00

    The office is open
    Monday to Friday
    from 8am to 4pm (CET)

    General contact for the company
    office.pl@all-for-one.com

    Question about products and services
    info.pl@all-for-one.com

    Question about work and internships
    kariera@all-for-one.com

    This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.